Quality & Standards
Our Commitment
We encompass an attitude of “Qualify First” across the organization and serve as an exclusive partner to the world’s largest OEMs. PALCO is committed to long-term growth, profitability and employment of our personnel. We utilize a business process approach that takes into account the needs of all of our stakeholders including employees, partners, suppliers, clients and our communities.
Our Quality Certifications
The company maintains management system certifications to ISO 9001, 14001, 45001, TL 9000 and R2 responsible recycling standards. PALCO is a member of the TIA QuEST Forum that is dedicated to addressing the collective issues of its global stakeholders in pursuit of ICT quality and performance.
Our Process
We deploy the most advanced processes in our verified data drive destruction and customizable data security that meets or exceeds industry standards. We provide the following services:
- Three pass wipe: US DoD 5220.22-M
- Seven pass wipe: US DoD 5220.22-M (ECE)
- 35 pass wipe: Gutmann
- Industry specific compliant data destruction
Our Standards
PALCO is committed to the highest standards of ethics, integrity, personal responsibility and adherence to the laws and regulations that govern our business. Our dedication to these core values has enabled us to retain and expand our global client base for nearly 40 years. Our mission is to move forward with reverse logistics. We achieve this by delivering superior, personalized services with our carefully selected team members who provide high quality, consistent service and performance that continually makes us the best in the business. Our commitment to a rigorous quality program results in a higher yield of reusable parts and refurbished products to ensure better customer experiences for end users and repeat business.
We pride ourselves on the relationships we build and the service we provide our partners.
Each partner feels the individual attention to detail, business flexibility and sense of urgency applied to their products to make them successful.